Why Workplace Strategy Must Include Technology
CIOs, strategists, FM
Why is technology a demand layer, not an equipment list?
Booking rules shape behaviour more than most policies; failing room systems defeat settings more than bad design; and the measurement infrastructure Recalibrate depends on must be specified at design. Technology is the evidence layer the original People-Process-Place model never had.
- The fourth evidence layer's arrival
- Rules as choice architecture: the booking evidence
- Specifying the measurement layer before you need it
- The integration failures that kill concepts
- Workplace technology adoption studies
- Choice architecture research
General category argument; references the connected-evidence architecture.
Booking Behaviour Analysis
The systematic analysis of reservation behaviour — what people book, hold, abandon and avoid — as a continuous demand signal and early-warning layer for friction.
Kit of Parts
The definition of the complete workplace setting system — every setting type, its purpose, quantity, requirements and behavioural logic — from focus and team settings to hospitality, wellbeing and specialist environments.
Living Workplace Outputs
The conversion of the strategy's models and documents into a maintained decision environment — regenerable, assumption-linked, and current when conditions change.