Summary and decision
Help employees perform real tasks in the future workplace before broad use.
Decision: Confirm task capability and route unresolved provision or learning needs.
Preparation
- Prepare a usable space or a labelled simulation, with booking and collaboration tools.
- Bring approved protocols, access instructions and help contacts.
Audience
6-12 employees per session with FM, IT and a team manager.
Agenda
| # | Block | Minutes |
|---|---|---|
| 1 | Opening | 10 |
| 2 | Evidence | 10 |
| 3 | Exercise A | 25 |
| 4 | Break | 5 |
| 5 | Exercise B | 25 |
| 6 | Decisions | 15 |
| Total | 90 |
Exercises A and B
Exercise A: Task rehearsal stations
- Demonstrate finding and booking a suitable setting, then let participants perform the task.
- Practise a hybrid meeting, a focus task and an end-of-day reset.
- Use teach-back to check understanding and record obstacles.
Exercise B: First-week support plan
- Walk through arrival, access, storage, technology, work and departure.
- Test exception routes such as no available space or failed access.
- Give each unresolved issue an owner, workaround and response time.
Worksheets
Worksheet A
- Task and success condition
- Observed task performance
- Provision or skill gap
- Support and retest owner
Worksheet B
- Moment in the day
- Expected arrangement
- Exception and temporary solution
- Help contact and follow-up
Illustrative example
Illustrative, not a real case
- Illustrative: everyone receives the booking guide, but two tasks fail in rehearsal.
- One requires instruction, the other requires a permissions change.
- Both are retested before the readiness decision.
Completion criteria
- Participants demonstrate critical tasks.
- Provision defects have owners and temporary arrangements.
- Accessible help routes work in practice.
Follow-up
- Feed rehearsal results into W13 before go-live.
- Repeat onboarding for absent staff and new starters.
Points of attention
- Attendance at training is not evidence of task capability.
- Use a private route for personal adjustment needs.
Workplace phase and change activities
Workplace: Deliver (phase in the Workplace method)
Change Management
- Prepare
Why this workshop helps: Rehearsing real tasks shows whether people can actually do the new work.
Adapting outside a workplace setting: Rehearse tasks in the new process or system instead of the future workplace.
- Activate
Why this workshop helps: Confirms task capability and routes open needs at the moment of use.
Adapting outside a workplace setting: Rehearse tasks in the new process or system instead of the future workplace.
These links and notes are editorial guidance of the Codex, not a new or validated template. The workshop text and files on this page are unchanged.
Planned sessions
No sessions are planned.
Sources and downloads
Sources
Michie, van Stralen & West (2011). The behaviour change wheel
Why here: Informs the focus on capability and opportunity: employees need both the skill and the working provision to perform a task. The rehearsal stations are our own design and do not apply COM-B as a validated procedure. It does not validate this workshop.
- Finding:
- COM-B organises behaviour diagnosis around capability, opportunity and motivation.
- Limitation for workplace:
- A framework for analysis does not establish which workplace intervention will succeed. Our worksheets are original adaptations.
Implementation of Activity-Based Workplaces: The Importance of Participation in Process Activities (2022)
Why here: Informs the attention to employee participation and a working response to raised issues. It does not show that onboarding sessions cause better outcomes, and it does not validate this workshop.
- Finding:
- A study followed participation in implementation activities during relocation at two Swedish government office sites.
- Limitation for workplace:
- An observational workplace study supports examining participation. It does not prove that more workshops cause better outcomes.
Downloads
- Facilitation slides (English)pptxEN · v1.0 · AvailableLog in to download
- Facilitation slides (Dutch)pptxNL · v1.0 · AvailableLog in to download
- Worksheet A: Task rehearsal stationspdfEN · v1.0 · Availablepage 23Log in to download
- Worksheet A: Task rehearsal stationspdfNL · v1.0 · Availablepage 23Log in to download
- Worksheet B: First-week support planpdfEN · v1.0 · Availablepage 24Log in to download
- Worksheet B: First-week support planpdfNL · v1.0 · Availablepage 24Log in to download
- Facilitator guide (English)pdfEN · v1.0 · Availablepages 40-42Log in to download
- Facilitator guide (Dutch)pdfNL · v1.0 · Availablepages 40-42Log in to download
Last reviewed: 2026-10-02