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Diagnose75 min · v1.0

Readiness and capacity

Original workshop design for pilot use. This format has not been validated for effectiveness.

Summary and decision

Distinguish willingness, confidence and verified operational capacity.

Decision: Agree the support actions and evidence required before mobilisation.

Preparation

  • Ask privately what makes implementation worthwhile and what could prevent it.
  • Bring workload, staffing, training and dependency evidence.

Audience

6-12 people per comparable group, followed by a cross-functional review.

Agenda

Agenda in minutes
#BlockMinutes
1Opening5
2Evidence10
3Exercise A20
4Break5
5Exercise B20
6Decisions15
Total75

Exercises A and B

Exercise A: Readiness conversation

  1. Discuss shared commitment and confidence separately.
  2. Use original questions: Is this change worthwhile? Can we organise the work it requires?
  3. Record disagreement and missing voices instead of averaging them away.

Exercise B: Capacity and support review

  1. Check time, staffing, skills, tools and manager support with evidence.
  2. Separate a perception gap from a confirmed resource gap.
  3. Assign support, redesign or further investigation to each gap.

Worksheets

Worksheet A

Value and commitment
Confidence and reasons
Differences between groups
Questions still unanswered

Worksheet B

Task and needed capacity
Available evidence
Gap and response
Owner, date and verification

Illustrative example

Illustrative, not a real case

  • Illustrative: a team supports the move but cannot attend training during a service peak.
  • The response is protected time and cover, not another persuasion campaign.
  • The review checks attendance access and task demonstration separately.

Completion criteria

  • Commitment and confidence remain separate findings.
  • Resource gaps have accountable owners.
  • No composite readiness percentage is presented.

Follow-up

  • Repeat selected questions after support actions.
  • Use findings in W13 readiness gate.

Points of attention

  • These discussion questions are not a validated survey or ORIC translation.
  • Protect privacy when reporting small groups and free-text concerns.

Workplace phase and change activities

Workplace: Diagnose (phase in the Workplace method)

Change Management

  • Diagnose

    Why this workshop helps: Separates willingness, implementation confidence and verified capacity.

    Adapting outside a workplace setting: Replace the move example with your own change; keep the distinction between the concepts.

  • Prepare

    Why this workshop helps: Agrees support actions and the evidence required before mobilisation.

    Adapting outside a workplace setting: Check capacity against the actual workload of your change, such as peak periods or system migrations.

These links and notes are editorial guidance of the Codex, not a new or validated template. The workshop text and files on this page are unchanged.

Planned sessions

No sessions are planned.

Sources and downloads

Sources

S02TheoryNot effectiveness evidence

Weiner (2009). A theory of organizational readiness for change

Why here: Informs the distinction between shared commitment and confidence in collective capability. It is a theory, not evidence that this workshop works.

Finding:
Shared commitment and confidence in collective capability are distinct aspects of readiness.
Limitation for workplace:
A conceptual theory, developed for collective implementation. A workshop conversation is not a validated readiness measure.
Reviewed 2026-10-02
S03Measurement studyNot effectiveness evidence

Shea et al. (2014). Organizational readiness for implementing change: a psychometric assessment

Why here: Shows how collective commitment and efficacy can be measured psychometrically. The workshop questions are not the ORIC questionnaire and produce no validated score or norm.

Finding:
ORIC provides psychometric work on measuring collective commitment and efficacy.
Limitation for workplace:
Our short discussion questions are not ORIC. Formal use requires the original instrument and assessment of language and setting.
Reviewed 2026-10-02

Downloads

Last reviewed: 2026-10-02